Reason 1: They're Relying on Super Fund Default Cover

When you join a super fund, you're automatically enrolled in a default group life and TPD policy. It sounds reassuring. The problem is the cover amount.

The average Australian super fund provides around $200,000–$400,000 in combined life and TPD cover. For a 38-year-old underground miner earning $160,000/year with a $650,000 mortgage, two kids, and a partner who works part-time, that's not in the same universe as what's actually needed.

A proper needs analysis for that worker typically reveals a requirement of $2.5M–$3.5M in life cover and similar for TPD. The super default covers 10–15% of that. The rest? Uncovered.

This isn't the super fund's fault — default cover is designed as a baseline, not a complete solution. The problem is most FIFO workers never review it.

Reason 2: They Have the Wrong TPD Definition

TPD insurance inside super uses an "any occupation" definition — meaning it only pays if you're unable to work in any job that suits your education, training, and experience.

For a skilled underground miner with 15 years' experience, this creates a real problem. If an injury prevents them from ever going back underground, an insurer could argue they're still capable of site supervision, training roles, or even office work in the mining sector. The TPD claim gets rejected — or fights through years of dispute.

Own occupation TPD (available outside super) pays if you can no longer do your specific job. For physically demanding FIFO roles, this is the definition that actually protects you. And it's only available as a retail policy outside super.

Reason 3: Their Income Protection Doesn't Match Their Real Income

FIFO workers often have complex income structures — base salary, site allowances, LAFHA, overtime, production bonuses. Many IP policies (especially group cover through super) calculate the benefit on base salary only.

A driller might earn $180,000 all-up but $110,000 in base salary. An IP policy capped at 75% of base would pay $82,500/year — but their actual lifestyle, mortgage repayments, and family expenses are built on $180,000. The gap is $52,500/year in missing income protection.

The Fix

When applying for income protection, work with an adviser to document your full income including all regular allowances and bonuses. The insurer will assess what's includable — but if you don't put it in, it definitely won't be covered.

Reason 4: They Bought Cheap Cover That Won't Pay at Claim Time

Online insurance comparison sites and direct insurers make it easy to get cheap cover quickly. What they don't advertise is that the cheaper products often have the most restrictive definitions — particularly around hazardous occupations.

Exclusions buried in product disclosure statements can mean a FIFO worker pays premiums for years, makes a claim, and finds out their occupation or the nature of their injury isn't covered. By that point, they're dealing with a serious health event and a denied insurance claim simultaneously.

Working with a specialist adviser who understands the fine print across multiple insurers eliminates this risk. The premium difference between the cheapest policy and the right policy is often modest — the claims difference is not.

What to Do About It

If you're a FIFO worker and you haven't had a proper insurance review in the last 2 years, there's a reasonable chance you're underinsured. The steps are straightforward:

Get Your Cover Reviewed — Free

A Nexa specialist will review your current cover, identify any gaps, and compare options across multiple Australian life insurers. No fees, no obligation.

Book My Free Review →